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Fit for Purpose Statements

Fit for Purpose Statements

In short:

If a “fit for purpose” statement is required of the architect, the alarm bells should be ringing loudly. You should not accept that obligation without careful consideration, and it would be prudent to seek legal and insurance advice before doing so.

We have dealt with these issues in past Communiques which are all available on the website: see, for example: “Completion Statements”; “Changes to the Scope of Services”; “Hold Harmless Clauses”; “Limited Services”; “Non Standard Terms Of Consultant Agreements”; “On selling the project and selling out on the architect”.

Scope versus responsibility:

In the normal course of full service commissions the architect will be required to review the work on site for the purposes of certifying progress payments, practical completion, and final completion. Dependent on the project, that role may overlap with other consultants, but the scope of such attendances by the architect is (or should be) as described in the terms of engagement and in the general terms and conditions of the building contract, and the fees agreed accordingly.

The usual risks associated with those arrangements are covered by your PI policy.

We have seen many instances where the involvement of the architect during the construction phase does not match the responsibility assumed for it. A typical situation is when the architect is engaged at an early stage for limited design work, which is then brought to completion by the combined efforts of the project manager and design-build contractor, with the architect remaining for the purposes of finish elements and design intent and with very minor involvement in site observation or contract administration. Other consultants may be brought into the project at various stages. Nevertheless, the architect is required to vouch for the completed product. This usually takes the form of a “fit for purpose” statement.


To what extent do fitness for purpose statements by the architect pick up the responsibilities of those others?

Change in scope v change in responsibility:

A project manager may interpose between architect and client; the arrangement of the building contract may call for some design-build delivery; the consultants may be novated to the building contractor; on-sale of the whole project or parts of it (e.g. apartments) may change “the client”. Some of these changes may be without, or with only very limited input from the architect. They may impose some added role and responsibility beyond the original terms of engagement.

A similar risk arises when the architect is retained for early design stages but others carry out the construction documentation. The extent to which the first architect remains responsible for the later stages of the project will vary dependent on the project: unless the arrangements are clear at the outset, that risk is very largely beyond the control of the first architect.

Funding arrangements can be problematic:

We have had cases where the project funder has changed and the new funder requires assurances from the architect without which the project will stall. Where the sale and purchase agreement includes a requirement for the architect to sign off on each individual apartment and in addition on the whole development. When a monthly certificate must be provided by the architect to the effect that on the applicable date all contract and compliance requirements are being (and have been) met.

If the architect is retained for observation and contract administration, the proper execution of those roles should meet all the assurances a funder requires in seeking a “fit for purpose” statement, and if not, the scope of the assurances must be beyond the role of the architect. Conversely, if the architect is not retained for observation and contract administration, they are not in the position to be able to provide such assurances.

As a general principle, your contract is with your client; not the project funder, nor the project manager. An architect’s scope of services and responsibility is defined in the NZIA AAS (or similar) and the architectural fee is related to this service, responsibility and risk profile. A unilateral change by the client or project manager or project funder may be little different to taking something for no payment. It is even less acceptable when commercial leverage such as “do it or you won’t get another job” is applied.

The funder has a contractual relationship with the client. If that arrangement requires additional services by the architect, that should be by way of a variation to the terms of engagement with commensurate fee adjustment. It is NOT acceptable that the architect be required to accept separate contractual obligations to the funder or to other consultants.

Risk management:

In the calm light of day, these situations are clearly perilous. But they can gently unfold (the “boiling the frog scenario”) or be sprung along with commercial pressures such that the architect may feel they have to take on the risk and just hope that it is never manifested. That would be unwise: there is a prospect that an insurer might argue that you had knowingly taken on a risk beyond that of a normal prudent architect and beyond that for which the policy applies. Especially when, these days, a prudent architect would be aware of the possibility for the developer to have “disappeared”, the building contractor “gone bung”, the project manager having arranged things on an “all care no responsibility” basis, and that joint and several liability may require the architect to pick up the costs to a far greater extent than would be merited by their actual role in later problems.

There is no easy answer other than to make it very clear at the outset what you are required to do, and that any subsequent changes require your explicit agreement in writing as a variation to the engagement terms and at commensurate variation in fees. When considering such changes, you will need to be mindful of – and if necessary seek legal and insurance advice upon – changes to your responsibilities that may be beyond those contemplated in your PI policy cover.

It matters not whether advice is contracted for or not!

In 2020, advice issued by NZIA was that “if you give advice without a contract you may have problems with PI insurance”.  NZACS says that it is even simpler than that:  if you give advice, you are exposed.  It matters not whether that advice is contracted for or not, whether you are paid for it or not, or whether it is given in response to a question asked of you as a professional person or offered as helpful unsolicited commentary.  If you hold yourself out as a professional person, and others rely on your utterances, you must expect to be held accountable for them.

Generally speaking, if you provide advice as a professional, then your PI policy under the NZACS scheme will have you covered for the potential liability.  But if you are asked for an opinion on anything which is within your area of expertise, then you must respond in the same responsible measured and prudent fashion as you would for any other engagement, and view it as “business as usual”. 

Selling your own house could create a conflict between whether your statements are made as the “vendor” or as a professional person providing an unbiased professional opinion.  If the former, your PI policy is unlikely to respond.  Care is required.

Cyber Liability & Risks

Cyber Liability & Risks

As a result of COVID-19, many of you are managing the transition to new working arrangements, which include working remotely from home. Hackers often exploit large scale events, such as COVID-19 to strike, seizing opportunities that are potentially more stressful, busy, or when staff are away.

Hackers look for all kinds of ways to access employee credentials and data. Once they have access to computer systems, they will cause havoc, both in downtime and expense (extortion and ongoing money transfers).

An example of an increasing trend in Cyber-attack is unauthorised access to valid purchase order invoices and email addresses (often very subtle changes to the address are common). They will amend the invoice bank accounts to their own. You then receive this email from your ‘supplier’ and the result is a mis-payment to the hacker rather than your supplier. It may be days or weeks until this theft is known, at this time it is then too late for your bank to recall funds from the incorrect account.

Another example is receiving an email from a supplier advising you that they have changed their bank account for invoice payment. How do you know if this email is legitimate? The key difference is that with this kind of circumstance, your supplier should communicate with you well in advance. If you receive this kind of email and are ever in doubt, ensure you speak with the ‘sender’ before clicking on any links or changing any bank account details.

Here some steps you can take to reduce cyber risk.

• Ensure all bank account changes require a second means of verification – this being a phone call or text to your verified contact at the business to ensure the change is valid.
• Where applicable, a minimum of two internal persons within the organisation to verify the change is valid, this includes the above process and to contact your own bank if required to acknowledge the change. Large one off transactions should have this in place already.
• Record all changes, dates and signatories involved.
• Have the above processes documented including staff training, to ensure that in the event of annual leave or a staff member being away from their duties, this doesn’t provide an opportunity for the process to be missed.
• Be extra diligent, take a bit of extra time to consider the request and its legitimacy.

Covid-19 for cyber criminals is like the holiday period for burglars – their business model is thriving! Aon has seen a rise in phishing-style attacks and Cyber liability claims targeting all businesses, even the small ones. Some ‘digital hygiene’ is prudent:

• ‘Bring Your Own Device’ and remote/agile working have the potential to create situations where claims will arise.
• Stay alert for phishing emails and websites – be on the lookout for emails or websites that ask you to click on suspicious links or request sensitive information. Criminals are skilfully crafting communications which can be very difficult to identify as a phishing email or website.
• Test remote working capabilities and policies: this should be part of a regular Business Continuity Plan. Ensure that all staff understand the protocols they must adhere to when working remotely.
• WiFi may be your enemy: public and personal WiFi networks may be compromised in certain circumstances. Delete WiFi credentials from your device as soon as you disconnect and enforce a strong password to your router and, where possible, operate within a VPN.

Cross-leases covenants and planning controls

Cross-leases covenants and planning controls

AAS conditions of engagement require that “The Client agrees to provide the Architect with a Brief and a Budget, which clearly defines: ….. (d) all information reasonably available to the Client that relates to the Site and is reasonably necessary for the Architect to perform the Agreed Services in accordance with this Agreement.”

In many projects, the client relies on the architect to source that information. Moreover, a recent UK legal case has indicated that the architect may have a duty to review and check client-provided information rather than rely on it as provided: if the client says the fence line is the boundary, and the position is relevant to the design, then formal confirmation is necessary.

The NZRAB case:

This highlights the need for the architect to become aware of and alert the client to the potential for “issues” to arise if the boundaries are uncertain and require to be confirmed by pegging out on the site, or if cross-leases, unit titles, easements, covenants, building line restrictions or resource management controls may affect the project design. An architect is not expected to be an expert in such things, but is expected to be alert to them and provide written notice to the client requiring them to seek independent legal, surveying, or planning advice.

Achieving the impossible:

We have had recent claims where the clients insisted that the design not incur resource consent requirements, and yet their design demands make that inevitable. We suggest that if, after a preliminary or concept design confirms this is a potential sticking point, you make it very clear in writing that they either accept the restrictions and compromise their demands as necessary, or accept the risk and costs of testing their demands against the proper resource consent processes. It is not your job, as an architect, to second-guess or predict the outcome of a resource consent application, nor the costs of achieving it.

Covid19 project impacts

Covid19 project impacts

Our focus is on architectural risk management.
All architects should communicate with clients to alert them to the potential for project difficulties as a result of Covid19, whether projects are in contemplation, in design phase, or underway on site. In doing so, do not make representations about the expected outcomes: everything is uncertain and subject to review as information develops.

Covid19 effects are a risk that clients will need to accommodate: if you have alerted your client, they are on notice that they have an obligation to mitigate their risk. It is easy to imagine that this will tip some clients and projects into danger territory, and generate argument of how the problems were dealt with. There is the prospect that they defer or abandon the project.

In addition to the logistical issues around project delivery, there are risk management issues for architects: if variations or extensions of time are granted, the principal may later seek to recover consequential damages on the basis that they were not justified, or arose out of the architect’s actions or inaction. It is foreseeable that, in addition to the contractor’s material and manpower difficulties, reduced staffing in the consultant team may be at the root of the delays.


Some legal firms have relevant articles on their websites; the NZIA has published (20/03/20) a Notice to Practitioners on “Managing the Impact of COVID-19 Outbreak on Construction Projects in New Zealand” which considers the matters in some detail; as does their Notice 23/03/20 in relation to Finance and Insurance, together with the embedded link to Aon’s Infectious Disease Response Task Force website.
• In respect of variations, substitutions to circumvent supply chain difficulties can be readily addressed as for any substitutions.
• The cost of variations instructed on the basis of an accepted VPR but yet to be carried out may require to be reviewed on the basis that the circumstances under which they were priced have changed.
• In respect of an extension of time claim, under NZS3910 an extension of time can be claimed under clause 10.3.1(g), which states “Any circumstances not reasonably foreseeable by an experienced contractor at the time of tendering and not due to the fault of the Contractor”, and NZIA SCC 11.5.1.k states “The Contractor may apply to the Architect to extend the time for Practical Completion due to a delay arising from ….. (k) Something else of significance beyond the Contractor’s control.”

Good in-depth record-keeping by contractors and consultants is a must. As is prompt, full, and timely communication. The sensible course of action for a contractor would be to apply for an extension (or repriced VPR) as soon as it becomes necessary to do so, and argue about the niceties of it later. That needs to be understood by the client and consultants.


Architects faced with a Covid19 EOT claim (or repriced VPR) should require the contractor to
• provide clear contemporaneous and verifiable support for the claim – if necessary progressively updated according to circumstances
• wherever possible “ring-fence” it so that it is separated out from payment claims and can be dealt with as a separate issue
• acknowledge and agree that a decision on the claim may be deferred until it can be dealt with on a reasonable and informed basis.


This would be a good time to re-acquaint principals and contractors with the payment claim and response requirements:
• If the contractor submits a progress claim under NZS3910 or NZIA SCC, then the Architect (or Engineer to the contract) is required to apply an independent mind to the assessment of the sum reasonably and fairly due under all the circumstances and in accordance with the provisions of the contract, and to issue a provisional payment schedule accordingly. The Principal may then either pay the assessed sum or direct the Architect to amend the Payment Schedule with a Scheduled Sum set by the Principal and which then must be paid; in this capacity the Architect is acting as the Principal’s agent.
• Any matters of difference can be dealt with at a later date under the dispute provisions in the contract.
• If you are not appointed to administer the contract, you might suggest that the contractor and principal re-read the provisions for payment claims in the Construction Contracts Act ss20, 21, 22.

A Sad Tale about Fees

A Sad Tale about Fees

Collecting fees can be a hassle. Even if an architect performs flawlessly, many projects (and the associated architectural fees) are vulnerable to the client’s failure to manage the wider issues. The architect needs to keep an ongoing “weather eye” on the client’s character, intentions, competence and solvency.


Not being paid is an uninsured commercial risk, and you need to provision for it, and manage clients to minimise your exposure. This can be difficult when – for good reason – you cannot just cease work and await payment. Nor do you want the non-payment to escalate into a dispute.


This little story is by no means an isolated case, and no doubt you can think of your own variations on the theme. The moral of the tale may be to invoice frequently, explain comprehensively, record correspondence diligently, track/monitor/record all changes to the scope of attendance as they happen, benchmark and follow up on design decisions and cost estimates as often as necessary, and be alert to changes in client circumstances.


An architect undertook design work in accordance with NZIA AAS. The client failed to pay, alleging overcharging. The architects responded with a specific statement refuting the overcharging. They then set out a very full but simple and logical explanation of how the costs were built up; references to the relevant correspondence; how the invoiced fees related to the prior fees estimates and terms of engagement; and the changing circumstances of the project as it evolved. They were confident their work was not at fault, nor that they had ‘overdesigned’ or ‘done more work than requested’ as alleged, because the correspondence confirmed that additional work had been requested and subsequently changed by the client, and the architect’s responses had signalled the fee implications.


The client then responded saying the project and the design cost too much, the architect’s design had been a wasted cost, and that they had engaged another (presumably cheaper) designer to revise things. This throws up the usual issues of copyright; cost control, both in the overall development budget and in the design decisions; and the benefits accruing from all the prior design input which, even if not progressed, informs subsequent designs.


Shortly afterward, the property was put on the market. Perhaps this is another case of a client not being realistic about the costs and risks of development.


Fees recovery is now even harder, because the architect has no control over the recoverable value of what they have produced. Client insolvency, marital strife, or change in ownership structure would increase the problems. The architect is – in reality and despite legal niceties – an unsecured creditor. Then there is prospect that the client could pursue the architect for the losses (“damages”) arising out of the project being abandoned. Perhaps the only good thing to happen at this stage is that your PI policy would respond to that damages claim.


We have observed that some disgruntled clients have sought an unfair fee settlement by threatening to make a disciplinary complaint to NZRAB in the alternative. This extortion is unconscionable, but permissible. The cost and reputational implication to an architect is considerable.

A Flaming Row: signing off on specialist design input

A Flaming Row: signing off on specialist design input

Our May 2020 Communique article about Fire Engineering brought feedback, controversy and debate! The key point of friction – if not ignition – is over who should be signing off on the fire engineering aspects of the project.

An architect is not required to think of all the nuances that might affect the scope of a specialist designer’s input. If specialist design is required to be “signed off”, then that duty falls to the specialist designer. The extent to which they need to satisfy themselves that their work will be – or has been – adequately incorporated into the design and their terms of engagement is for them to determine.

If you sign off a statement attesting to the work of a specialist designer, and a claim arises, then that specialist designer might off-load some of their liability on your practice on the basis that “you signed off that you had reviewed the work and you didn’t pick up the mistake either so have contributed to the liability”. If this liability is only connected to you because you signed off the statement, then insurers will may deny insurance cover, because you assumed a duty or obligation beyond that which would otherwise arise (as an architect) at common law.

This assumption of liability becomes even more risky if you are not involved in the construction phase of the project. Whether the design co-ordination is via a project manager, or by the architect, it should not require taking responsibility for the work of others. But it does require co-operation and communication.

Liaison with Government & Consultant Groups

Over the past year or so, NZACS has been represented on consultative groups formed by MBIE to formulate government procurement policies in the building industry, the standardisation of special conditions of contracts across different departments, and discussions on risk-based consenting and self-certification; we have had quarterly liaison meetings with MoE; and we have met with CEAS, NZIA and NZRAB representatives to air matters of common interest and concern.

Expert Witnesses

The Claims Committee (Graham Strez, Alec Couchman, Colin Orchiston) is informed about every claim when it is notified, and follows each through until the file is closed off – perhaps several years later. As part of that process they provide advice to lawyers and insurers, and liaise directly with NZACS members.

In addition, there is often the need to have an experienced architect to provide independent input on a fee-paid basis. In the May 2018 Communique we discussed the role of the expert witness, and invited any architects who had an interest in this sort of work to make contact with NZACS or with members of the Claims Committee. That invitation still stands.

Land Covenants, Unit Title Restrictions and Cross Lease Restrictions

• A covenant is a set of rules and restrictions that affect how a property can be used. Typically it will be imposed at the time of subdivision or redevelopment.
• In a Unit Title property, it is usual that the Body Corporate must agree to any alterations, and they will have rules setting out the basis on which alterations or new work can proceed. If changes to the unit trigger changes to the unit allocations, this can become an expensive and protracted process.
• Some multi-unit housing is in the form of company shares, where the company controls and owns the property and leases it to the occupants by way of an occupation licence, and (like the Unit Title arrangement), there will be a process and rules for alterations and new work.
• In a cross lease arrangement, each of the owners owns the overall property collectively, and each unit it is leased to an occupant, with lease terms controlling how the unit is used and may be altered.
It is in the nature of these arrangements that they are subject to the vagaries and personalities of and between neighbours. These can be problematic, and expressed in subjective ways, rather than being rational or objective.
We have had claims where, for various reasons, members have fallen foul of restrictions on the sites or the building on them. Some examples:
• Architects becoming the focus of a dispute between neighbours
• Sketch designs unrealisable when accurate survey and legal information is later available
• Existing fences and/or buildings straying over boundaries
• Misunderstandings about the use of common property, accessways, and rights of way
• Alterations to cross-lease properties without first seeking the approval of other cross-lease owners
• Ditto to unit title properties, where the need for approvals and re-assessments of unit allocations has not been recognised before the design proceeds
• Retail tenancies within shopping malls, where lease conditions have been assumed, instead of being checked
• Colour schemes not being complied with; ditto height controls, cladding materials, “standard of design”, viewshafts, site access for construction……
Land Covenants, Unit Title restrictions and Cross Lease restrictions should be shown on the certificate of title (and/or in a lease or Body Corp agreement), and it is not in your area of expertise as designer to interpret them, nor to advise the client in respect of them. But you do have a duty to recognise when and where they exist, or might exist, and to draw your client’s attention to the need for proper advice – maybe from a lawyer and/or surveyor. That advice needs to be provided to you in writing before or at the earliest stage of your design.
It will be your problem if your design does not meet the design criteria (if any) set out in a covenant. But where your client needs to seek approval from others, you should record that in writing and make it clear that it is their responsibility, not yours. Likewise, if it takes numerous design iterations to fit your client’s aspirations to their neighbours expectations, that is your client’s problem, not yours. The approval should be recorded in such a way that there can be no later doubt about the relevance of subsequent changes.

The Continuing Saga of Client-Imposed Agreements for Services

A recent enquiry to Aon from a member was in relation to a Housing NZ project, where HNZ was seeking a statement that “ …. XXXX Architects:
(1) warrants to HNZ that all work will be carried out in a good, professional and workmanlike manner (and in accordance with the provisions of the Contract);
(2) will be required to repair all defects in their works; make good and indemnify HNZ for all direct losses to the works arising from any defect in their works;
(3) will carry out any repair work for which they are liable under the warranty.
(4) if they do not do so within 14 days after receiving notice by HNZ, then HNZ may undertake the work and recover all costs;
(5) indemnifies and holds HNZ harmless for any costs, claims, liabilities etc for which HNZ may become liable arising from failure by the architect.”

This wording was all in relation to a Subcontractor Deed of Warranty sought from the Architect. It is not appropriate to a professional services contract; it is likely to impose terms and conditions beyond those covered by the PI policy.
The short point is: the NZIA or CCCS terms are “neutral” and built up from many years of experience in projects of all types and sizes, so you should be VERY AFRAID of attempts by others to reinvent the wheel, with the prospect of unexpected and potentially unwelcome outcomes.