The Claims Committee (Graham Strez, Alec Couchman, Colin Orchiston) is informed about every claim when it is notified, and follows each through until the file is closed off – perhaps several years later. As part of that process they provide advice to lawyers and insurers, and liaise directly with NZACS members.
In addition, there is often the need to have an experienced architect to provide independent input on a fee-paid basis. In the May 2018 Communique we discussed the role of the expert witness, and invited any architects who had an interest in this sort of work to make contact with NZACS or with members of the Claims Committee. That invitation still stands.